DART Launches Mobile Payment Option for Statewide Bus Services
Today, Delaware Department of Transportation Secretary Jennifer Cohan and Delaware Transit Corporation CEO John Sisson announced the release of DART Pass, the innovative mobile fare payment option. The app displays a digital pass on the phone's screen, eliminating the need for a paper ticket or cash. This new mobile payment, now available on the enhanced free DelDOT app, is convenient, easy to use and allows for faster boarding, enhancing the customer experience.
Fares available for mobile purchase include a one-way ride, a reduced fare one-way ride (ID required upon boarding), a Daily Pass, as well as new 7-Day and 30-day Passes. All mobile fares are currently valid for one zone only; however, multiple tickets can be used for multi-zone travel. Multi-zone tickets will be available at a later date.
"This new statewide mobile fare payment option is a continuation of our efforts to modernize our public transportation system. It's a great example of our ongoing focus using innovation to improve customer service," said Secretary of Transportation Jennifer Cohan.
The process is simple. First, download the DelDOT app available for free at the Apple and Google Play stores. Find DART Pass under the Transit icon. Once your account is set up with a credit or debit card, select the fare type that you'd like to purchase, from a single ride to a 30-Day pass. Activate your mobile fare upon boarding the bus. A pop-up message appears with the expiration date/time. Confirm to activate, then show the Operator your device and tap your screen to display the moving green image, and off you go.
Delaware Transit Corporation CEO, John Sisson added, ""DART Pass offers our customers the convenience to purchase their fare anytime, anywhere, as well as a simple and quick boarding experience."
The first phase of the rollout includes visual validation for a single zone of travel. Subsequent phases will include multi-zone fare options and installation of the validators on buses.
The Delaware Transit Corporation, a subsidiary of the Delaware Department of Transportation (DelDOT), operates DART First State. Real-Time Transit Information is available on the free DelDOT App (iOS and Android), as well as on DART's Trip Planner at www.DartFirstState.com. For transit information, please visit www.DartFirstState.com or call 1-800-652-DART.