DART First State

Customer Service Contact Information

All numbers are Area Code 302, unless listed as an 800 number

Customer Relations
Physical Location: Wilmington Office
119 Lower Beech Street, Suite 100
Wilmington DE 19805-4440
Driving Directions
800-355-8080

Complaint Resolution
Compliments
Suggestions
General Transit Information
Fax: 577-6066
Send Us An Email!

Eligibility
Physical Location: Dover Office
900 Public Safety Boulevard
Dover DE 19901
Driving Directions

Phone - 739-3278

Application Process

ADA Paratransit Applications
Elderly Applications
Reduced Fare Applications
SCAT Applications (Senior Citizens Affordable Taxi)
Statewide Travel Training
Fax: 302-760-2914

Reservations
Physical Location: Dover Office
800-553-3278

Paratransit Trip Requests, Cancellations
Paratransit: Where's My Bus?
Kent County GoLink Trip Requests

Fax: 760-2914

Information Center
Physical Location: Wilmington Office
800-652-DART (3278) or 652-3278 (New Castle)

Statewide fixed route schedule information
Intercounty schedule information
Resort / Beach Bus schedule information (Seasonal)

Fax: 577-6066

Other Important Numbers
Customer Service Manager - 760-2809
Asst. Customer Service Manager - 576-6002

Eligibility Supervisor - 760-2808
Chief, Reservations Supervisor - 760-2867
Reservations Supervisor - 760-2817

Administrative Offices
Dover
900 Public Safety Blvd
Dover, DE 19901
739-3278
Wilmington 119 Lower Beech Street
Wilmington, DE 19805
576-6000

TTY (Hearing & Voice Impaired) - 800-252-1600

Lost and Found
New Castle County - 652-3278
Kent/Sussex Counties - 760-2800

Last Updated: Wednesday, 27-Feb-2008 16:19:45 Eastern Standard Time